Dear customers,

We would like to inform you that according to the customs regulations, there must be an invoice on the packages entering the country. Otherwise, it will be impossible for customs officers to control the accuracy of the price of the goods. Also, if the declaration is not written and there is no invoice on the goods, it is impossible to enter its price in the system. With this in mind, please declare all your packages. In particular, for products ordered from stores such as Trendyol, DeFacto, Cotton, Flo, Mavi, Madame Coco, beforehands, you need to the invoice on the declaration.

Recent delays by us have been due to delays due to overload at customs in late November, and in further periods, delays are due to the reasons mentioned above. The presence of a large number of orders in a short period of time, in turn, slowed down the process of bringing products into stock. We ask you to take into account these minor shortcomings and to comply with the above requirements in order to avoid delays.

Dynamic Express has always provided you with a high level of service and a special emphasis on customer satisfaction. We understand your concern about delays. Therefore, we would like to emphasize that we will increase the level of service in the near future and implement many new campaigns to address the concerns.

So, keep following us! Thank you all for your understanding!